Privacy Policy

We collect the following information from users (riders):

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Government ID Proof (for verification)

• Selected rental plan (weekly, monthly, custom plans)
• Vehicle allocation details
• Payment and transaction details

• Device information
• IP address
• Location data (for geo-fencing and vehicle tracking)
• Usage logs and app activity

We use your information to:

• Verify rider identity and documents
• Provide scooter rental services
• Manage bookings, plans, and custom schedules
• Enable vehicle tracking and geo-fencing features
• Process payments via secure gateways (like PhonePe)
• Send alerts (due date, penalties, service updates)
• Prevent fraud, illegal use, and misuse of vehicles
• Comply with legal obligations

By using our services, you agree that:

• Your location data may be tracked for safety and geo-fencing purposes
• Your data may be used to monitor misuse, illegal activity, or violations
• If incorrect information is provided, your service may be terminated
• Data may be used in case of disputes, penalties, or legal proceedings

All payments are processed through secure third-party gateways such as PhonePe.

• We do not store your debit/credit card details
• Transactions are encrypted and handled securely

We do not sell your personal data. However, we may share your data:

• With payment providers for transaction processing
• With authorities in case of legal requirements
• To enforce our rental terms and prevent fraud

We take reasonable measures to protect your information from:

• Unauthorized access
• Data misuse
• Loss or alteration

Our website/app may use cookies and tracking tools to:

• Improve user experience
• Analyze traffic and usage

You can disable cookies in your browser settings at any time.

Users must ensure:

• All provided information is correct and valid
• Documents submitted are genuine
• They do not misuse the vehicle or platform

• Account suspension
• Plan termination
• Legal action

We retain your data:

• As long as your account is active
• As required for legal and business purposes

You have the right to:

To exercise these rights, please contact us using the details below.

For any privacy-related queries or requests, reach out to us:

JD POLYMERS may update this Privacy Policy at any time. Updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.